Language is the source of misunderstandings...Antoine de Saint-Exupery
NCLA is relied upon by government and business organizations to provide on-demand customer service support in English, French and Spanish. Does your enterprise need customer service representatives who can respond to your customers` queries online or by telephone? We have the solution. We have English, French and Spanish linguists willing and ready to learn about your products and services and to deliver immediate and professional support to your customer`s inquiries. Our telephone systems have been designed and set up to support rerouted calls from anywhere in North America.
Why choose multilingual virtual assistance?
-more cost effective than hiring full-time employees
-reduce CSR employee turn around
-professional and courteous service all the time and everytime
-experienced and knowledgeable in business
-because 50% of queries are generated in a language other than English, usually in French and Spanish in North America